Residential Cleaning

Cancellation Policy

Welcome to JGM Cleaning Solutions!! We take Pride in our work and our as for our Vehicle Detailing service we strive to put attention to detail in this service. Please Read the Following Policy for our car Detailing Service, 1. Pre-Service Inspection and Valuables • Customers must remove all personal belongings, cash, and valuables from the vehicle before service, the business is not responsible for lost or missing items. •Pre-existing Damage: Technicians mujst inspect the vehicle with the client or document existing scratches, dents and paint chips with photos beforestarting •Liability Limits: The buisness is not liabkle for pre-existing mechanical issues, weak paint, or losse trim that may detach during washing or high-pressure cleaning 2. Service Limitations and Extra Fees •Excessive dirt or biohazards: Extra charges apply for heavy mud, pet hair removal, mold, or bodily fluids (e.g. a standard $75.00 biohazard fee) •Child safety seats: Technicians will not remove or reinstall child safety seats due to liability. Customers must remove them prior to interior detailing •Excluded areas: Standard packages exclude complex areas like undercarriages, spare tire wells, or engine bays unless explicitly added as a paid service 3.Payment and Cancellation •Payment terms: Payment is due in full immediately upon completion and inspection of the service. •Cancellations: Mobile detailing appointments require at least 24 hours notice for cancellation or rescheduling, or a late fee may apply. •Unclaimed vehicles: For fixed-location shops. vehicles left past the agreed pickup window without communication incur daily storage fees. 4. Insurance and Damage Claims •Garage Keepers Coverage: JGM Cleaning Solutions LLC carries Garage Keepers Liability Insurance to protect customer vehicles against fire, theft, or accidental damage while in custody. •Claim reporting: Any damage caused by the detailing team must be reported before the vehicle leaves the premises.